Shipping policy

Shipping Policy

Fast, reliable delivery for your Windows repair and installation tools across the United States and Canada

Shipping Methods & Delivery Times

We offer multiple shipping options to ensure you receive your Tech Rescue Lab USB drive as quickly as possible. All orders are processed and shipped from our fulfillment center within 1-2 business days.

Processing Time

Order Processing

Orders placed before 3:00 PM EST are processed the same day. Orders placed after 3:00 PM EST or on weekends are processed the next business day.

Standard Shipping

USPS First Class Mail

5-7 business days • Free on orders $29.99+
Tracked delivery with USPS tracking number provided

Expedited Shipping

USPS Priority Mail

2-3 business days • $9.99 flat rate
Priority handling with tracking and insurance included

Express Shipping

USPS Express Mail

1-2 business days • $19.99 flat rate
Guaranteed delivery with tracking and full insurance

Shipping Destinations & Rates

We currently ship to the following destinations with transparent pricing:

United States (Contiguous 48 States)

  • Free Standard Shipping on all orders $29.99 and above
  • Standard Shipping: $4.99 for orders under $29.99
  • Expedited Shipping (2-3 days): $9.99 flat rate
  • Express Shipping (1-2 days): $19.99 flat rate

Alaska, Hawaii & US Territories

  • Standard Shipping: $9.99 (7-10 business days)
  • Expedited Shipping: $19.99 (4-6 business days)
  • Express Shipping: $29.99 (2-4 business days)

Canada

  • Standard International Shipping: $14.99 (7-14 business days)
  • Expedited International Shipping: $24.99 (4-7 business days)
  • All Canadian shipments include customs documentation

Order Tracking & Delivery Process

Once your order is shipped, you'll receive a confirmation email with your tracking number. Here's what to expect:

Step 1: Order Confirmation
Immediate email confirmation with order details
Step 2: Processing (1-2 days)
Order prepared, tested, and packaged at our facility
Step 3: Shipping Notification
Tracking number sent via email when order ships
Step 4: In Transit
Real-time tracking updates available 24/7
Step 5: Delivery
Package delivered to your provided address

Note: Delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing (for international orders).

Need Help With Shipping?

Our customer support team is here to assist with any shipping questions or concerns. We typically respond within 2-4 business hours.

support@techrescuelab.com
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